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Boomerang! by Nick Drake-Knight

Boomerang! by Nick Drake-Knight
  • Price: $7.99 In Apple Store
  • Category: Business
  • Updated: 2010-08-23
  • Current Version: 1
  • 1
  • Size: 1.00 MB
  • Language: English
  • Seller: Andrews UK Limited
  • Requirements: Compatible with iPad. Requires iOS 3.2 or later
  • © 2010 Andrews UK Ltd under licence from Summersdale Publishers Ltd
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Description

Quality customer service is essential in the retail industry, if you wish to create customer loyalty. This book sets out the "Continue and Begin" method of training for quality, using anonymous shoppers to observe staff in action. It….. Read more

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